How Agentic AI is Transforming Enterprise Workflows and Market Strategy

A Strategic Point of View for Decision-Makers in the AI Market Economy

15 Slides | 100+ Use Cases | Real-World Benchmarks

TARGET AUDIENCE

This POV is designed for:

• CXOs & Chief Strategy Officers overseeing enterprise transformation
• Venture Capital & Private Equity Firms evaluating AI-first portfolios
• Chief Innovation Officers & Heads of AI Labs building autonomous systems
• Digital Transformation Heads in BFSI, Retail, Healthcare, and Manufacturing
• Founders of SaaS, Cloud, or Automation Startups navigating product-market-AI fit

EXECUTIVE SUMMARY

Agentic AI isn’t a future technology—it’s here. Enterprises deploying autonomous AI agents are gaining exponential efficiency across departments.

Ken Research’s POV distills proprietary research, global case studies, and workflow-level analytics to show how AI agents are reprogramming enterprise operating models.

The report includes:

• A comprehensive breakdown of 100+ agentic use cases
• Sector-specific benchmarks showing cost savings and efficiency jumps
• ROI comparisons of traditional software vs outcome-based agent stacks

 Example insights:

• Unilever cut time-to-hire by 75% using AI-led interviews
• IBM saved over 12,000 hours via agent-based promotions tracking
• Coca-Cola & RPG improved productivity by 30% using sentiment detection
• JBI Interiors automated 93% of financial reporting workflows
• Grant Thornton realized a 90% drop in HR ticket handling costs
• Moneyview reduced cost-per-lead by 80% while booking 5X more meetings
• Hitachi cut compliance costs by 70%, improving audit accuracy

THE SHIFT: WHY AGENTIC AI IS DIFFERENT

Agentic AI is the leap from reactive tools to proactive intelligence:

• Agents interpret goals, monitor outcomes, and act without scripts
• They connect vertically (e.g. retail inventory) and horizontally (e.g. HR + Finance)
• They unlock as-a-service autonomy, turning operations into fluid intelligence hubs

Expected adoption trends:

• 33% of enterprise software to include agentic functions by 2028
• 25% of GenAI deployments to include autonomous agents by 2025
• Agentic AI projected to deliver $60B+ in operational savings by 2027 across top 5 verticals

FUNCTIONAL IMPACT: 6 DEPARTMENTS, 1 AI INFRASTRUCTURE

Across every function, Agentic AI delivers:

HR & People Ops

• 90% faster onboarding (IDR Inc.)
• 4X course completions with 30% lower L&D costs (SurePeople)

Sales & Marketing

• 80% outbound automation (bioaccess, DayZero)
• 200Mn+ profiles analyzed for cold outreach (Phocas Software)

Finance & Compliance

• 93% task reduction in real-time financial reporting (JBI Interiors)
• 70% cost cut in regulatory monitoring (Hitachi, Avi Medical)

Customer Service

• 3X faster ticket resolution (Enfinite Tech)
• 50% fewer escalations via AI-driven HR query redressal

Supply Chain & Procurement

• 50% shorter PO cycle times (Dropbox)
• 20% lower maintenance costs through predictive scheduling (Uptake)

IT Ops & Dev Automation

• 90% task accuracy in auto-testing & system alerts (CrewAI frameworks)

INDUSTRY APPLICATIONS: WHERE AI AGENTS THRIVE

BFSI

• Automates fraud detection, onboarding, risk modeling
• $800K saved per fraud prevention incident (Suncoast Credit)

Retail & E-Commerce

• 85% boost in campaign performance (SmartKargo)
• 90+ language support enabling 30% more productivity (Shopify AI)

Manufacturing

• Predictive maintenance improves asset uptime by 20–25%
• Adaptive product design based on customer preference mapping

Healthcare & Life Sciences

• Agentic diagnostics for treatment recommendations
• Workflow orchestration from patient intake to lab management

NEXT: BUILDING A STRATEGY FOR AGENTIC TRANSFORMATION

Your next-gen tech stack should include:

1. Autonomous Agents for goal-driven execution
2. Agent-Orchestration Layers across functions
3. Data Lakes + Action Layers that self-improve via feedback loops
4. Flexible ROI Models: Outcome-first, not seat-first

Roadmap tools inside the POV:

·       Maturity framework: Crawl → Run → Automate → Agent

·       Budget models for shifting from SaaS to Agentic systems

·       12-week pilot plans for AI agent onboarding by function

THE FUTURE IS AGENT-DRIVEN

Agentic AI isn’t just another tech wave. It’s a redefinition of execution, decision-making, and scale. The enterprises winning in 2025 and beyond will:

·       Replace tickets with triggers

·       Swap dashboards for decisions

·       Reduce layers of human approvals with AI orchestration

Final Takeaways:

·       5X growth in agent-first platforms forecasted in 3 years

·       VC interest in Agent-based SaaS models up 240% (Q4 vs Q3, 2024)

·       CEOs referencing Agentic AI in earnings calls surged 3X YoY